Complete High Riser Bed FAQ

Question 1.

What are the safety and durability features of the hi-riser bed frame?

Safe and Sturdy Hi-Riser Frame Design

When it comes to peace of mind, this hi-riser frame stands out thanks to its thoughtful construction. Engineered for lasting strength, the frame features heavy-gauge steel that resists bending and shifting, even after years of daily use. All support mechanisms lock securely into place, and protective leg caps help prevent slips or scratches on your floors.

Safety is built right in—corners and edges are finished smoothly, minimizing the risk of accidental bumps. The reinforced crossbars and a secure platform mean you’ll sleep soundly, knowing your foundation is stable throughout the night.

Question 2.

Is it possible to buy just the top or the pop-up component of the hi-riser separately?

Can I Buy Just the Top or Pop-Up Part of a Hi-Riser?

Yes, you have the flexibility to purchase the hi-riser components individually. If you only need the top section or just the pop-up base, you can buy them separately—mattresses are optional, so you’re not tied to buying the complete set. This makes it easy to replace or upgrade a specific part without investing in the full hi-riser system.

Question 3.

What kind of warranty comes with the hi-riser bed frame?

Warranty Information

Rest easy—your hi-riser frame includes a one-year manufacturer’s warranty, offering peace of mind and added protection for your purchase.

Question 4.

Are there any service area restrictions or manufacturer limitations on purchasing the hi-riser bed frame?

Service Area & Manufacturer Restrictions

Please note: Some items, such as the Sensational Complete Adult High Rise Trundle Bed, may have purchasing restrictions based on your location. Manufacturer guidelines mean certain products cannot be shipped to all regions. If your shipping address falls outside the approved area, we won’t be able to fulfill your order for those products. For specific details or to check availability in your area, reach out to our customer service team before placing your order.

Question 5.

Are extended warranties offered for the hi-riser bed frame, and what are the benefits of purchasing one?

Extended Warranties—Peace of Mind for Your Hi-Riser Bed Frame

Looking to add a little extra security to your hi-riser bed frame purchase? Extended warranties are available, offering affordable protection beyond the manufacturer’s standard coverage.

Why consider an extended warranty? While our high-quality hi-riser beds are built for durability, let’s face it: life happens. Trundle beds, convertible sofas, and daybeds often see plenty of action and can be tricky to repair if anything goes awry. An extended warranty can safeguard your investment if an unexpected mishap occurs—saving you money and stress down the road.

• Cost-effective: Extended warranties are typically low in price, especially when compared to the cost of major repairs or a full replacement.
• Hassle-free repairs: No need to hunt down special tools or repair know-how—let the professionals handle it.
• Lasting value: Enjoy peace of mind knowing your purchase is covered long after the initial warranty expires.

For most customers, opting for an extended warranty is a smart and simple way to ensure long-lasting comfort and support from their new bed.

Question 6.

How can customers request a quote or call for the best price on the hi-riser bed frame?

Request a Custom Quote or Get the Best Price

Interested in our hi-riser bed frame and want to secure the best deal? Simply reach out to us for personalized pricing—our team is here to assist with current offers and answer your questions. You can:

• Call us directly for our lowest available price and one-on-one assistance.
• Request a custom quote online by filling out the quick form—just let us know your preferred specifications and quantity.

Let us help you find exactly what you need at the most competitive price.

Question 7.

Is professional delivery and installation available for the hi-riser bed frame?

Professional Delivery & Installation

Yes, professional delivery and installation are available for the hi-riser bed frame. When you place your order, simply select these service options, and our team will coordinate every step—from safely bringing the bed to your home to setting it up in your chosen room. All you have to do is enjoy your new guest-ready space!

PARTIALLY ANSWERED QUESTIONS

Question 1.

What components are included in a complete hi-riser bed frame set?

Full Answer Combined with Your Original

The specs are 39.5 in. Wide, 19 in. Height, 78.7 in. Long. The bottom mattress that goes in the foundation is 9 in. The headboard is not included. Mattress and frames are included in the price.

Complete Hi-Riser Package

This set comes ready for comfort, featuring the hi-riser link spring with arms and a trundle roll-away pop-up. Everything you need—mattresses and frames—comes included, so you won’t have to hunt down separate components. Just keep in mind, the headboard is not part of the package.

Question 2.

What sizes are available for the hi-riser bed frame?

Full Answer Combined with Your Original

The specs are 39.5 In. Wide, 19 In. Height, 78.7 In. Long. This high-rise trundle bed is designed to fit standard twin (39") mattresses, making it a versatile choice for guest rooms or smaller spaces where maximizing sleeping options is key.

Question 3.

Can the hi-riser bed frame be purchased without mattresses?

Full Answer Combined with Your Original

The specs are 39.5 In. Wide, 19 In. Height, 78.7 In. Long. The bottom Mattress that goes in the foundation is 9 In. The Headboard is not included. Mattress and Frames are included in the price.

For added flexibility, you can purchase the hi-riser as a complete set or opt for just the frame—either the entire unit without mattresses or even split the set to choose only the top or pop-up section. This lets you customize your setup to fit your specific needs, whether you're outfitting a guest room, maximizing a small space, or simply updating part of your current bed.

Safe and Durable Hi-Riser Frame

This hi-riser frame is recognized for its safety and exceptional durability, providing reliable long-term support for your trundle bed needs. Whether you're outfitting a guest room or maximizing a compact living area, you can rest assured that this frame offers both sturdy construction and peace of mind.

Flexible Purchasing Options

Need just the hi-riser frame? No problem—you can buy the hi-riser on its own, without mattresses. For even more versatility, you also have the option to select individual components, whether you need only the top unit or just the pop-up section. This way, you can customize your purchase to fit your specific space and needs.

Warranty Information

Rest assured, the hi-riser frame is covered by a one-year manufacturer warranty, giving you peace of mind with your purchase.

Select Quantity

Choose how many hi-risers you'd like to add to your cart by adjusting the quantity using the selector below. Whether you need just one or several to outfit your space, simply increase or decrease the number to match your needs before checking out.

Delivery and Installation Services

Professional delivery and installation for hi-riser beds are available with every order. Our experienced team will handle the setup in your home, making the process quick and hassle-free. Whether you choose a Serta, Jaxx, or Powell Boone model, you can relax and enjoy your new bed without lifting a finger. Simply select delivery and installation at checkout, and we’ll take care of the rest.

Extended Warranty Protection for Your Hi-Riser Bed Frame

For those looking to safeguard their new hi-riser bed frame, we offer extended warranty options to give you peace of mind. Bed frames like these are designed to last, but life's little surprises can sometimes lead to accidental damage or unforeseen mechanical issues.

Why consider an extended warranty?

• Affordable Security: Compared to the cost of repairs or a full replacement, an extended warranty is a small investment that can save you significant money over time.
• Convenience: Should anything go wrong, repairs or replacements are often handled quickly and with little hassle—no need for special tools or extra stress.
• Protect Your Purchase: If you’re not prepared to cover expensive, out-of-pocket fixes or replacements down the line, a warranty ensures you won’t be caught off guard.

Most extended warranties are easy to purchase at checkout and apply to a wide range of brands, including trusted names like Serta and Jaxx. If you’re outfitting a guest room or upgrading for yourself, adding this layer of protection means you can enjoy your new bed frame with confidence, knowing you’re covered for the long haul.

Should You Consider an Extended Warranty for Your Hi-Riser Frame?

When it comes to investing in a hi-riser frame or convertible sleeper, protecting your purchase is just as important as finding the right style or feature set. Extended warranties offer a smart safeguard for those unexpected moments—think of them as insurance for your peace of mind.

Here’s why an extended warranty can be a worthwhile addition:

• Protects Against Expensive Repairs: Hi-riser frames and convertible beds can be sturdy, but they're also complex and can be costly to fix if something goes wrong. An extended warranty can cover mechanical issues, keeping surprises to a minimum.
• Hassle-Free Service: If a problem does arise, most extended warranties include service calls and repairs—no need to hunt down replacement parts or learn furniture repair overnight.
• Saves Money Over Time: Instead of paying out of pocket for repairs or a replacement, the one-time cost of a warranty can help shield you from unexpected expenses down the line.
• Peace of Mind: Enjoy your new sleeper or daybed with confidence, knowing you’re covered if something unexpected crops up.

If you prefer budgeting now rather than gambling with potential repair bills later, an extended warranty may be a clever choice for your new hi-riser frame or convertible sleeper.

The specs are 39.5 In. Wide, 19 In. Height, 78.7 In. Long. The bottom Mattress that goes in the foundation is 9 In. The Headboard is not included. Mattress and Frames are included in the price.

Hi-Riser Frame Details

• Hi-riser frames are designed for exceptional safety and durability, offering peace of mind for everyday use.
• Available in 39" (twin) size, making them a versatile fit for most guest rooms or smaller spaces.
• Flexibility is built in: you can purchase the complete hi-riser, just the top unit, or the pop-up trundle separately to tailor your setup.
• Complete hi-riser sets include the hi-riser link spring with arms and a trundle rollaway pop-up.
• Backed by a 1-year manufacturer warranty on the hi-riser frame for added confidence.

This set offers both practicality and value, making it a smart choice for those looking to maximize space without sacrificing comfort.

The specs are 39.5 in. Wide, 19 in. Height, 78.7 in. Long. The bottom mattress that goes in the foundation is 9 in. The headboard is not included. Mattress and frames are included in the price.

This complete hi-riser set comes with everything you need for a seamless sleep setup: a hi-riser link spring with arms, a trundle roll-away pop-up, and all necessary frames. Just add your preferred linens and you’re set—no extra accessories required for basic use.